The Service Delivery Assessment (SDA) follows a subsectoral approach, including four subsectors: rural and urban water supply, as well as rural and urban sanitation. It has three main components: a review of past water and sanitation access, a costing model to assess the adequacy of future investments, and a scorecard that allows diagnosis of bottlenecks along the service delivery pathways. Bottlenecks can occur throughout the service delivery pathway—all the institutions, processes, and actors that translate sector funding into sustainable services. SDA’s contribution is to answer not only whether past trends and future finance are sufficient to meet sector targets for infrastructure and hardware but also what specific issues need to be addressed to ensure that finance is effectively turned into accelerated and sustainable water supply and sanitation service delivery. In addition to country and sub-sector specific priority actions, the regional SDA distilled seven common priorities for sector development, providing opportunities for future cross-learning. It also concludes that while support of development partners for sector diagnostics is critical, increased and sustained attention needs to be given to the development of robust, country-owned and locally embedded monitoring systems. (Link)
Smets, S. 2015. Turning Finance into Services for the Future: A Regional Synthesis of the Service Delivery Assessments for Water Supply and Sanitation in East Asia and the Pacific – Service Delivery Assessment. Water and Sanitation Program (WSP) – The World Bank, UNICEF. 56 p.